UPDATED STORE POLICY EFFECTIVE IMMEDIATELY: COVID-19 PANDEMIC | to the top At hairqueen.com, the health and wellbeing of our associates, customers and communities is our top priority. Due to the current COVID-19 pandemic, we have suspended product returns or exchanges.

One of our core value is safety. Due to the rapidly evolving COVID-19 pandemic, our store policy has been updated.

We are a online beauty supply store. We carry wigs, falls, lace front wigs, hair extensions in brazilian, 100% human, remi, & synthetic, braiding hair, drawstring ponytails, and all hair care products.

Our contact information

By email: info@hairqueen.com

By Phone: 1-877-405-5520 MON-FRI 10:30AM-4:00PM EST.

Shipping Information:

We ship our orders within 24 hours, to US, and worldwide. We also ship to APO, FPO, & DPO military destinations.

All emails are answered within 24 hours, and is our primary contact. Please email us your inquiries and order questions.

Shipping Methods
Hairqueen.com offers following shipping options to United States:

1. Standard Shipping UPS/USPS (4-5 Business days)
2. UPS 3 Day Select (3-4 Business days)
3. UPS 2nd day Air (2-3 Business days)
4. UPS Next Day Air (1-2 Business days)

Please refer to our shipping page for more information on rates and options. Shipping Information

Please refer to our customer service page for more information on returns and exchanges. Customer Service / Exchanges